Refund Policy

Last updated: November 11, 2026

InVerse is provided by Z2one AI LLC. Payments for InVerse are processed by Paddle.com, our reseller and Merchant of Record, so refunds are issued by Paddle.

14-day refund

If you are not happy with InVerse, you can ask for a full refund within 14 days of the date of your payment. This applies to your first payment and to each renewal payment. You don't need to give a reason.

How to request a refund

• Go to paddle.net, look up your purchase with the email address you paid with, and choose the refund option; or
• use the "View receipt" or "Manage subscription" link in the receipt email Paddle sent you; or
• email info@z2one.ai from the address on your account, and we will arrange it with Paddle for you.

Refunds go back to the payment method you used. Paddle usually processes a refund within a few days; your bank or card issuer may take up to 10 business days to show it.

Cancelling a subscription

You can cancel at any time with the link in your Paddle receipt email, at paddle.net, or by emailing info@z2one.ai. Cancelling stops future renewals. You keep your plan until the end of the period you have paid for.

Free plans

During early access the Max plan is free, so there is nothing to refund. You can stop using it at any time.

Your legal rights

This policy is in addition to any rights you have under the consumer law of your country, which it does not limit.

Contact

Z2one AI LLC
3609 Chain Bridge Rd Ste C, Fairfax, VA 22030, United States
info@z2one.ai